- MICROSOFT OFFICE FOR MAC HELPLINE UPGRADE
- MICROSOFT OFFICE FOR MAC HELPLINE SOFTWARE
- MICROSOFT OFFICE FOR MAC HELPLINE WINDOWS
If it does decide to continue the practice, users should not expect an announcement for two years or more.
Microsoft told customers months ago that it would do so for Office 2016, but not surprisingly, has made no follow-up pledge for the version after that. Yet with the emphasis on Office 365 as the delivery vehicle for Office, there's no guarantee that Microsoft will continue to sell one-time, perpetual SKUs. Office 365 subscribers, of course, may not be affected by the support shortage, as long as they continue to maintain the subscription, because Microsoft will presumably refresh the Mac suite for those customers.
MICROSOFT OFFICE FOR MAC HELPLINE WINDOWS
The support shortfall is most glaring for that $230 SKU (stock-keeping unit).Īnd Microsoft's push on Office 365, which touts not only rights to run Office 2016 on Windows but also on Apple's OS X, makes the policy nonsensical: Office 365 has been widely adopted by corporations, which have increasingly moved to support Macs, whether company-issued or worker-owned. "This extension does not change the five-year support policy for other Office for Mac products, including future versions," a Microsoft product manager said at the time.Īlthough Microsoft does not make an enterprise-class Office suite for Mac, the more expensive Office Home & Business 2016 for the Mac is aimed at office workers, as it includes the Outlook email client, a staple in business. In the first instance, Microsoft made clear the support postponement was not a change in policy.
MICROSOFT OFFICE FOR MAC HELPLINE UPGRADE
In 2009, the company extended support for Office 2004 for Mac by 27 months to give users additional time to upgrade to Office 2011 it did the same this summer by adding 21 months to Office 2011's support, again to give customers the promised "2 years after the successor product is released."
MICROSOFT OFFICE FOR MAC HELPLINE SOFTWARE
Consumer-grade software receives Mainstream support only.Īt times, as the FAQ indicated, Microsoft has been flexible about Office for Mac support. Meanwhile, Extended delivers security updates only. The former includes not only security patches, but also feature changes and non-security bug fixes. Microsoft breaks its usual decade of support into two five-year parts: Mainstream and Extended. "Extended Support is not offered for Consumer software and Multimedia products with the exception of Windows Desktop Operating system." "Microsoft will offer Mainstream Support for either a minimum of 5 years from the date of a product's general availability, or for 2 years after the successor product (N+1) is released, whichever is longer," the same FAQ reads. Meanwhile, consumer software gets shorter shrift.
"Microsoft will offer a minimum of 10 years of support for Business, Developer and Desktop Operating System (consumer or business) Software Products," the company states on its support lifecycle FAQ. The difference means a shorter support span for Office on Mac. At the same time, it categorizes all editions of Office on OS X as consumer products. Microsoft has long considered all editions of Office for Windows as business products, no matter that some - like Home & Student - cannot be used for commercial purposes. Paid support for development - Use the pay-per-incident option to get Office development support.This support-glass-half-empty trait goes back years.Premier/Unified Support customers - Get enterprise-level support for Office development.Microsoft Partner Network - Redeem program benefits for developer support.Use one of the following channels for Office assisted support: Provide feedback about an article by using the Is this page helpful? control on the article page. We are no longer accepting proposed changes to topics. If you're a new user, visit the Stack Overflow Help Center for more information. Feature requests or overly broad questions are considered off-topic. Please note that Stack Overflow has guidelines such as requiring a descriptive title, a complete and concise problem statement, and sufficient details to reproduce your issue. Post VBA programming questions to Stack Overflow by using the vba tag, along with any other relevant tags. Office Add-ins have a small footprint compared to VSTO Add-ins and solutions, and you can build them by using almost any web programming technology, such as HTML5, JavaScript, CSS3, and XML. Interested in developing solutions that extend the Office experience across multiple platforms? Check out the new Office Add-ins model.
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